Organizational Structuring

Ranges from the definition of the strategic direction of the organizational structures to the development of innovative service models.

  • Design and Redesign of Organizational Structures: Carrying out organizational transformation processes through the change of structures, functions, roles and profiles.
  • Definition and Optimization of Processes and Procedures: Definition and redefinition of macro-processes, processes and procedures through the application of technical studies of loads, times and functions that make the execution of the activities of the organizations necessary for the delivery of their products and services more efficient.
  • Development and Optimization of Service Models: Creation and redefinition of service models based on the understanding of customer needs and the efficient use of operational data and data analysis tools and technological platforms, that enables organizations to create innovative user experiences.
  • Definition of Manuals and Risk Management: Improvement or implementation of risk management systems under the control and regulatory supervision schemes for Credit Risk Management (SARC), Asset Laundering Risk Management (SARLAFT), SARO Operational Risk Management (SARO), Consumer Administration (SAC), Market Risk Management (SARM), Liquidity Risk Management (SARL) and Internal Control. (SCI).
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